Zone status

Review information on the different statuses that your zone can have after you add your website or application to Cloudflare.

Zone status is also referred to as domain status. An active domain status is a requirement for your application services configurations to be applied. Refer to How Cloudflare works for details.

If your zone status changes, you will receive an email at the address associated with your account.

The following diagram gives you an overview of the different statuses applicable and how your zone may transition from one status to the other. For zones with an active paid subscription, the time to automatic deletion or purge may not correspond to this diagram. Refer to the sections below for details.

​​ Initializing (Setup)

You have initiated the setup via dashboard, but did not select a plan for your zone. Your zone status is presented as Setup on the Cloudflare dashboard.

In this state, Cloudflare does not respond to any DNS queries for your domain.

If your zone is in Setup for over 28 days, it will be automatically deleted.

​​ Pending

Your zone status is presented as Pending Nameserver Update on the Cloudflare dashboard.

Cloudflare responds to DNS queries for pending zones on the assigned Cloudflare nameserver IPs, but your zone is still not active and cannot be used to proxy traffic to Cloudflare.

If your domain is on the Free plan, it will be deleted automatically if it is not activated within 28 days. Any pending zone with a paid plan (Pro, Business, Enterprise) will remain pending until the plan is removed, or the domain is activated or removed from Cloudflare.

For Enterprise zones, if you want to adjust settings before zone activation, Logpush for DNS logs and DNS Zone Transfer configuration work as expected in pending state.

​​ Causes

• Full setup: You have either not changed your authoritative nameservers or your change has not yet been authenticated by Cloudflare.
• Partial (CNAME) setup: You have either not added the verification TXT record to your authoritative DNS provider or the record has not yet been authenticated by Cloudflare.

​​ Active

Cloudflare has authenticated your nameserver changes or verification TXT record and you can proxy domain traffic through Cloudflare. For more details refer to How Cloudflare works and Domain configurations.

​​ Moved

Your domain has failed multiple DNS checks, where either the Cloudflare nameservers are no longer present on your domain’s NS records (Full setup) or no SOA record is returned for the zone (Partial (CNAME) setup).

Zones that do not have any active paid subscriptions and have been moved will be deleted automatically after 7 days.

​​ Deleted

Your zone has been archived. Cloudflare still responds to DNS queries for deleted zones on the assigned Cloudflare nameserver IPs (for non-deleted DNS records) and you can re-add the domain to Cloudflare by following the regular onboarding flow.

After being deleted for seven days, zones are automatically purged.

​​ Purged

After a zone is deleted for seven days, it will be purged. Cloudflare does not respond to DNS queries for purged zones and, unlike deleted zones, this status cannot be reverted. In this case, even if you re-add the domain to the same Cloudflare account, none of the zone settings are expected to be restored.